FAQ’s

Frequently Asked Questions

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Durable Medical Equipment (DME) includes medical items like wheelchairs, walkers, hospital beds, CPAP machines, and bathroom safety products that are designed for long-term use at home. They help improve comfort, mobility, and quality of life.

Some equipment (like CPAP machines, oxygen concentrators, or hospital beds) does require a doctor's prescription, especially if you want insurance to cover it. For many basic items like walkers or grab bars, a prescription isn't necessary unless insurance billing is involved.

Yes, we work with most major insurance plans, including Medicare and Medicaid. Our team can help you check your benefits, submit paperwork, and handle authorizations. Just give us a call or bring your insurance card and prescription.

We'll let you know upfront if something isn't covered, and we'll work with you to find the most affordable option — whether that's a rental, an alternative product, or an out-of-pocket purchase.

Yes! We rent a wide range of equipment like hospital beds, wheelchairs, and knee scooters. Rental periods are flexible and we also offer delivery, setup, and pickup.

Absolutely. We offer local delivery and professional setup for most large or complex items, like hospital beds, oxygen systems, and lift chairs. We'll make sure you feel comfortable using your equipment before we leave.

Yes! We offer repair and maintenance services for many types of equipment — even if you didn't buy it from us. Call us to schedule a service check.

You can call us, visit our store, or send a message through our website. If you have a prescription or paperwork from your doctor, bring it with you — and we'll take care of the rest!

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    SEAL-TIGHT® Shield
    SEAL-TIGHT® Shield
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