Welcome to the website of Quest DME (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, located at https://www.questdme.com (“Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable federal, state, or local laws or regulations
• Interfere with or disrupt the operation or security of the Site
• Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to it
• Use any device, software, or routine to interfere with the proper working of the Site

2. Eligibility

By using the Site, you represent that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian. If you are using the Site on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms.

3. Orders and Services

Quest DME provides information about and allows users to request or order durable medical equipment (DME). We reserve the right to:

• Accept or reject any order for any reason
• Limit quantities available for sale or delivery
• Require verification of insurance, physician authorization, or medical necessity where required
• Cancel or modify services due to errors in product descriptions or pricing

All orders are subject to availability and insurance or physician verification, where applicable.

4. Insurance and Medical Disclaimer

Quest DME works with insurance companies and healthcare providers to facilitate the fulfillment of DME needs. However, we do not guarantee:

• Insurance approval or reimbursement
• Medical outcomes or suitability of a product for a particular condition

Always consult with your physician before using any medical equipment. Quest DME does not provide medical advice.

5. Intellectual Property

All content on the Site—including but not limited to text, graphics, logos, product descriptions, and layout—is the property of Quest DME or its licensors and is protected by U.S. and international copyright and trademark laws.

You may not copy, reproduce, modify, or distribute any part of the Site without our express written permission.

6. Privacy Policy

By using the Site, you also agree to our Privacy Policy, which describes how we collect, use, and protect your information.

7. Limitation of Liability

To the fullest extent permitted by law, Quest DME shall not be liable for any:

• Indirect, incidental, special, or consequential damages
• Loss of data, income, or profits
• Damages related to your use or inability to use the Site or products

We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components.

8. Indemnification

You agree to indemnify, defend, and hold harmless Quest DME and its officers, directors, employees, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of the Site, your violation of these Terms, or your misuse of any product obtained through the Site.

9. Modifications to Terms

We may revise these Terms at any time without prior notice. Updates will be posted on this page with the updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in New York State.

11. Termination

We reserve the right to suspend or terminate your access to the Site, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Site or us.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Quest DME
Address: 621 NORTH AVE NEW ROCHELLE
 Email: info@questdme.com
 Phone:(914) 363-0020